Best service, we lost our luggage and driver was pationately waiting us , and it cost the same money. Gave us water , for every person, there was 8 of us.

  My wife and I where very happy with the service of Sicily Airports transfer .I must congratulate Lorenzo( the owner I think) who always responded to my messages and... read more inquiries promptly.We used them for an 8 hours private excursion also to Segesta,Erice and Trapani.By the...More

  Booked the tour to get a feeling for surrounding areas of Palermo. At Cefalu had lunch by the beach and did some shopping. At the two other sites visited the... read more main attractions. The van was in very good condition. The driver (Domenico) very professional and...More

  Great driver , excellent service - Great service, driver was pleasant and engaging.. great way to transfer between city’s, highly recommend.

  False advertising! This is completely not what we expected. Viator claims a day of excursions but you get half that. - The tour operator seemed nice and he was helpful with my elderly mother. The Viator trip claims you get an English speaking driver, WiFi in the van and bottled water.... read more We got none of that.

It is about a 3 hour drive to Etna. Mt. Etna was cool and as advertised. We spent 2 hours there.

Next was Taormina. The trip advertises 4 hours in Taormina where you could see the ancient theater on your own. We got 90 minutes and barely got to see the town and have a small lunch. We never had time to see the ancient theater.

The last stop was supposed to be Castelmola but the driver never went there. He just took us back to Palermo.

When asked why we didn’t get what we wanted, Viator responded, “
Unfortunately, per the local operator advise that the tour includes also the vist ot Etna, and this takes at least 2 hours and half the distance from Palermo needs to cover 3 hours up Etna, one hour from Etna to reach Taormina and at least 30 minutes to reach Castelmola from Taormina, then it needs 3 hours and a half back to a Palermo directly to their hotel. If they spend much time in Etna or Taormina then there’s no time to visit Castelmola. And their driver and car have been all day with a loss of cost for them. Therefore, at this time we are unable to offer a refund.”

Viator completely glossed over what they told us we would experience. Buyer beware!

  The driver was waiting for us, and had to put up with rush hour traffic through Palermo, but did it in pleasant fashion. The return trip was equally pleasant. I... read more would recommend them.More

  Everything about our transfer from Palermo to Taormina was wonderful. Our driver arrived a few minutes early so there was no anxiety. The car was lovely - new , comfortable... read more and immaculate. Our driver, Giovanni, was delightful and knowledgeable. His conversation was engaging. He drove...More

  Excellent service by Lorenzo,our flight was 30 minutes early, yet Lorenzo was waiting, great service

  This was a great tour. Giovanni our driver was punctual, very courteous & knowledgeable. What he didn’t know, he found out for us. The car was clean & comfortable.... read more Time spent at each location was fine. We got to each site early enough that it...More

  We used Sicily Airport transfers to travel around Sicily and were so pleased that we did! We traveled from Palermo to Embedocle to Catania and back to Palermo. ... read more It was a little more than a car but, looking at the roads and other drivers, so...More

  Great service. I’ve used this company twice already and they have been exceptional. Would definitely recommend.

  The drivers were there on time, at the pick-up the driver was waiting for me and the whole trip went smooth

  We booked a transfer from Palermo to Catania airport and the driver arrived early and greet us. The car was in excellent condition and the trip was very comfortable and... read more pleasant! I would highly recommend this company for transfer around Sicily!

  We used this company three different times whilst in Sicily both from Palermo and Catania airports. Each time the vehicles were excellent, the drivers were friendly and always on time,... read more and they provided both baby and booster seats for our children. Highly recommended.

  Great service-drivers friendly & punctual-transfer from and to Palermo airport was first class-would highly recommend this company

  Excellent service, with prompt arrival for pick-up at both ends of the holiday. A lovely car with a very amiable driver, and excellent communication from Lorenzo, answering our questions.

  We landed late at night so was glad we had precooked a transfer. The airport is a good 50 minutes away from Palermo so it was nice to relax after... read more a long flight from Australia and Good value.

  Good communication and great service. We also booked a private car for one day excursion. Highly recommended