I was checking some prices for a transfer from Catania Airport on the website. Without realizing I was making a booking, I have never asked to pay for a guarantee... read more so it will very confusing. After a while I received the email attached to this...More

  Marco was excellent! His English was good and his driving was better. Driving in Sicily is an adventure into itself and Marco did amazingly.

Agrigento was something to... read more see. We had two hours there and that was more than enough time since we walk relatively fast. The tour says four hours at the Valley of the Temples but it is not necessary.

The Scale of the Turks was great too. Beautiful beach as well. There was a Tuk Tuk to cart you from the top of the hill to the beach and back. That was very helpful for my mother.

  Very good service. The car compatible with the description on the page and the order, arrived on time as booked, the driver very polite. I would recommend!

  I must say I was most impressed with Sicily Airport Transfers. We used them for three different occasions. We had them pick us up from the airport, take us to... read more Monreale and the. Drive us from Palermo to Siracusa with stops in Agrigento and Delia...More

  The driver was a nice guy but he didn’t speak English or Spanish so it was difficult to communicate. However, if you are just looking for a private... read more driver he is good.

  Everything about our transfer from Palermo to Taormina was wonderful. Our driver arrived a few minutes early so there was no anxiety. The car was lovely - new , comfortable... read more and immaculate. Our driver, Giovanni, was delightful and knowledgeable. His conversation was engaging. He drove...More

  We were going to stay for 3 weeks but extended with another 2 in the end. It was very easy to change the pickup date (2 days before) to no extra cost.

  Excellent Service - Driver was waiting for us at the airport and was very professional. The van was new and very nice. We also used the service for return to the... read more airport and again the driver arrived on time and was very professional. We would definitely use this service again.

  Driver was on time, polite, friendly and helpful! Would recommend. Top quality vehicles too, new and roomy Mercedes.

  The service allowed for seamless booking and delivery. The driver was on time time and very pleasant!

  perfect orrganization - The trip plan from ad to Palermo airport was on time, smoothly organized in comfortable cars. Sicily Airports Transfer Tour are reliable and available.

  Excellent - My friend and I had Marco for driver. Very comfortable car and a fabulous driver. He was punctual, attentive and a very careful driver- knowledgeable about his surroundings. He was... read more so good, we cancelled our car rental and asked him to drive us to cefalu and then Taormina . Made the whole trip so much more pleasant! We would recommend this company and ask for Marco all over again!

  Met and collected efficiently and on time despite flight delay on incoming flight. Price was as agreed.

  False advertising! This is completely not what we expected. Viator claims a day of excursions but you get half that. - The tour operator seemed nice and he was helpful with my elderly mother. The Viator trip claims you get an English speaking driver, WiFi in the van and bottled water.... read more We got none of that.

It is about a 3 hour drive to Etna. Mt. Etna was cool and as advertised. We spent 2 hours there.

Next was Taormina. The trip advertises 4 hours in Taormina where you could see the ancient theater on your own. We got 90 minutes and barely got to see the town and have a small lunch. We never had time to see the ancient theater.

The last stop was supposed to be Castelmola but the driver never went there. He just took us back to Palermo.

When asked why we didn’t get what we wanted, Viator responded, “
Unfortunately, per the local operator advise that the tour includes also the vist ot Etna, and this takes at least 2 hours and half the distance from Palermo needs to cover 3 hours up Etna, one hour from Etna to reach Taormina and at least 30 minutes to reach Castelmola from Taormina, then it needs 3 hours and a half back to a Palermo directly to their hotel. If they spend much time in Etna or Taormina then there’s no time to visit Castelmola. And their driver and car have been all day with a loss of cost for them. Therefore, at this time we are unable to offer a refund.”

Viator completely glossed over what they told us we would experience. Buyer beware!

  very kind and acculturated driver - There has been a problem with the booking, but the driver solved it instantly. And it gave us a lot of useful tips and suggestions, with awesome kindness. Strongly recommended

  The driver was waiting for us, and had to put up with rush hour traffic through Palermo, but did it in pleasant fashion. The return trip was equally pleasant. I... read more would recommend them.More

  long distance transfer - Very smart well kept car, extremely spacious and comfortable. Driver on time and very professional. Easy to book online and we were able to alter the pick up location by... read more email contact. Excellent journey, thank you

  We were picked up by Lorenzo upon arrival at PMO and he picked us up again at our hotel a week later to take us to the airport. Very good... read more service and excellent vehicle. Would definitely use Sicily Airports Transfer again when flying into Palermo.More