We used this service a number of times in June 2019. First was pick up from the Palmero Airport. Handled perfectly. Next came an all day visit to Cefalu, Monreale... read more and Castelbuono, returning to our hotel in Palermo. The driver Giovanni was polite, spoke English...More

  False advertising! This is completely not what we expected. Viator claims a day of excursions but you get half that. - The tour operator seemed nice and he was helpful with my elderly mother. The Viator trip claims you get an English speaking driver, WiFi in the van and bottled water.... read more We got none of that.

It is about a 3 hour drive to Etna. Mt. Etna was cool and as advertised. We spent 2 hours there.

Next was Taormina. The trip advertises 4 hours in Taormina where you could see the ancient theater on your own. We got 90 minutes and barely got to see the town and have a small lunch. We never had time to see the ancient theater.

The last stop was supposed to be Castelmola but the driver never went there. He just took us back to Palermo.

When asked why we didn’t get what we wanted, Viator responded, “
Unfortunately, per the local operator advise that the tour includes also the vist ot Etna, and this takes at least 2 hours and half the distance from Palermo needs to cover 3 hours up Etna, one hour from Etna to reach Taormina and at least 30 minutes to reach Castelmola from Taormina, then it needs 3 hours and a half back to a Palermo directly to their hotel. If they spend much time in Etna or Taormina then there’s no time to visit Castelmola. And their driver and car have been all day with a loss of cost for them. Therefore, at this time we are unable to offer a refund.”

Viator completely glossed over what they told us we would experience. Buyer beware!

  The service allowed for seamless booking and delivery. The driver was on time time and very pleasant!

  We were going to stay for 3 weeks but extended with another 2 in the end. It was very easy to change the pickup date (2 days before) to no extra cost.

  I must say I was most impressed with Sicily Airport Transfers. We used them for three different occasions. We had them pick us up from the airport, take us to... read more Monreale and the. Drive us from Palermo to Siracusa with stops in Agrigento and Delia...More

  Reliable, Stellar Service - On four occasions, my team and I hired the firm to handle our Sicily-related transportation needs throughout the island. The drivers were courteous, careful, and considerate drivers. I would trust... read more the company to again service our transportation needs and endorse their service especially after 4 experiences that were excellent.

  Giovanni is a fantastic tour guide. He was knowledgable, flexible and accommodating. His love for Palermo gave us insight into the city’s past, present and future. Seeing the city’s... read more traditional and untraditional features we had a day full of learning, laughter and food. It was...More

  Faultless - The online booking system was simple to use and the price was highly competitive. The driver arrived early, helped with our luggage (six people) and drove smoothly to the... read more airport. We were extremely pleased with this service and commend it without hesitation.

  We were picked up by Lorenzo upon arrival at PMO and he picked us up again at our hotel a week later to take us to the airport. Very good... read more service and excellent vehicle. Would definitely use Sicily Airports Transfer again when flying into Palermo.More

  DANIEL IS THE BEST DRIVER IN PALERMO!He perfectly drove me to Monreale to see the breathtaking Cathedral with giant Jesus in gold - then we went to Castelbouno to have... read more this amazing dessert place that gave delicious Christmas cake!! And then we went to Cefalu OMG THE BEST BEACH EVER the beach colour is INSANELY beautiful seriously the best of Mediterranean Sea️️️I skipped a lot of free time within the cities and asked if we could go Mondello real quick for a photo and Daniel kindly got the company to agree WHICH I AM SO GRATEFUL FOR (thank you so much!!️️️) and Daniel also took me to a surprise place called Sferacavallo!! Only the locals know this place and it was STUNNING!!️️️Thank you again to Daniel who was full of humour, warmth, kindness, knowledge and he made my visit to Palermo an amazing one! This company is 10/10 SERIOUSLY HIGHLY RECOMMENDED!!️️️

  Go yourself - its the same thing! - No guide - driver only. Not worth the money. I thought we were getting a guided private tour. No - just a driver.

  Our driver was on time, courteous, and helpful on our trip from Milazzo to Palermo, and the price was reasonable. I definitely recommend this service!

  Lorenzo was a great and capable driver. The tour was self-guided which we enjoyed doing on our own at our own pace. He gave a recommendation of where to eat... read more in Cefalu. We really enjoyed visiting all three towns and seeing the beautiful countryside and coast line!

  Very happy with our transfer from Catania airport to Taormina today. Vincenzo met us in the airport with a sign and helped with luggage. Easy and friendly to speak with.... read more Van was excellent size, clean inside & out. We will be using again and have...More

  Lorenzo took us to Corleone and Erice and the next day to Monreale, Armerina and finally to Syracusa, where he helped us find our apartment! Lorenzo knew his stuff and... read more gave us a guided tour along the way.

  We had originally had expected to rent a car, but when that did not work out, we started looking for tours. Giovanni picked us up near our apartment and... read more delivered us to Monreale's cathedral (incredible Byzantine mosaics), the castle in Castlebuono, and then the seaside...More

  The driver was waiting for us, and had to put up with rush hour traffic through Palermo, but did it in pleasant fashion. The return trip was equally pleasant. I... read more would recommend them.More

  Driver was waiting for us, very courteous and helpful. Car very clean and as described on booking. Will definitely use again.