We booked a transfer for two to a Palermo hotel. The driver was waiting for us, and the trip was smooth and easy. I recommend this service.

  I must say I was most impressed with Sicily Airport Transfers. We used them for three different occasions. We had them pick us up from the airport, take us to... read more Monreale and the. Drive us from Palermo to Siracusa with stops in Agrigento and Delia...More

  Great and timely service - I used the services of Sicily Airports Tranfer and Tour twice. They have been always very professional and quick in the replies

  Found this company online and booked with some trepidation, as you've never really heard about local transfer companies and it's normally the last thing to be done as part of... read more your holiday bookings. Can only say these guys were fantastic - meet and greet at...More

  The driver was waiting for us, and had to put up with rush hour traffic through Palermo, but did it in pleasant fashion. The return trip was equally pleasant. I... read more would recommend them.More

  False advertising! This is completely not what we expected. Viator claims a day of excursions but you get half that. - The tour operator seemed nice and he was helpful with my elderly mother. The Viator trip claims you get an English speaking driver, WiFi in the van and bottled water.... read more We got none of that.

It is about a 3 hour drive to Etna. Mt. Etna was cool and as advertised. We spent 2 hours there.

Next was Taormina. The trip advertises 4 hours in Taormina where you could see the ancient theater on your own. We got 90 minutes and barely got to see the town and have a small lunch. We never had time to see the ancient theater.

The last stop was supposed to be Castelmola but the driver never went there. He just took us back to Palermo.

When asked why we didn’t get what we wanted, Viator responded, “
Unfortunately, per the local operator advise that the tour includes also the vist ot Etna, and this takes at least 2 hours and half the distance from Palermo needs to cover 3 hours up Etna, one hour from Etna to reach Taormina and at least 30 minutes to reach Castelmola from Taormina, then it needs 3 hours and a half back to a Palermo directly to their hotel. If they spend much time in Etna or Taormina then there’s no time to visit Castelmola. And their driver and car have been all day with a loss of cost for them. Therefore, at this time we are unable to offer a refund.”

Viator completely glossed over what they told us we would experience. Buyer beware!

  Had to revise my return booking and it was done with no fuss. good company to use with competitive prices

  Great service. I’ve used this company twice already and they have been exceptional. Would definitely recommend.

  The driver was very professional, drove safely and efficiently. He waited for us when we were delayed and helped us with our heavy bags. The car was new and super... read more clean. The price was about 30% more than we paid for our trip back to...More

  Go yourself - its the same thing! - No guide - driver only. Not worth the money. I thought we were getting a guided private tour. No - just a driver.

  Do not book this private transfer !
I booked a private transfer from Palermo airport to Cefalu - as I had read don't take a taxi - the driver... read more was over an hour late - hard to communicate to get an answer when they were coming - reason given - traffic - ( which is why I booked in advance ! ) Ended up missing my Airbnb host to check in to my place ! No apologies - they really didn't care !
SAVE yourself the grief and $ and take a taxi for $130 euro instead of this service for $150 !

  Transfer Palermo Airport to Catania - The meet up was flawless. The driver was pleasant & chatted nicely. The car was most comfortable. (I would recommend offering a cold drink as there was a cooler in... read more the car). We can recommend this company very highly.

  Our trip was excellent along with our drive Giovanni very helpful and knowledge and a wonderful driver!!!

  We were very satisfied with our car service... We were actually late getting off the plane, and he was there waiting, this was so convenient for my elderly mother and... read more i. thank so much

  I held a conference on Sicily this week for 70 people, a challenging week with air strikes, cancelled flights and missed connections. Lorenzo and his team were fabulous, and despite... read more multiple last minute changes and additions nothing was too much trouble. Five Star Service all...More

  Meet and greet with no problem, comfortable and clean car. Polite and competent driver. Excellent service.

  Best service, we lost our luggage and driver was pationately waiting us , and it cost the same money. Gave us water , for every person, there was 8 of us.

  Great and convenient service. - This was a great and reliable service with good and safe drivers. It was easy to book and get confirmation very promptly.